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People, Process, Technology

3 min read

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It’s a notion as old as the IT industry itself: In order to improve IT, it’s crucial to involve all three elements of the People, Process and Technology trifecta. Countless are the books, seminars, presentations and coaching sessions where this truism is shared, many at the intersection of where abstract thoughts slowly morph into utter vagueness. All too often, the statements have little concrete meaning.

Well, we’ve changed that.

Ever since our inception in 2000, we at Software Improvement Group (SIG) have been engaged in measuring, assessing and certifying Technology and Development Processes. With that, we’ve been covering two important components of the trifecta, with hundreds of benchmarked processes and thousands of systems monitored in more than 280 different technologies. Our position in that segment of the market is exceptionally strong – leading the industry, in fact. Still, the People element was always a bit lagging. Of course, we’ve always paid plenty of attention to that aspect, but hadn’t been able to truly certify the quality of People in IT.

Until now.

I’m pleased to share that SIG has acquired EXIN, a leading independent exam and certification institute for IT and business professionals, and in doing so, we’re covering all three key elements. Since 1984, EXIN has been assessing and certifying People in IT, leading to more than two million certifications so far all over the world. (Even on Antarctica, believe it or not.) This probably makes us one of the very (!) few companies who can rightfully say: we have clients on all seven continents.

Now, we cover the entire People, Process and Technology spectrum. While EXIN, with its strong brand and global presence, will continue to operate under the EXIN brand, we will begin to leverage our SIG knowledge on Process and Technology to further strengthen the EXIN certification, while at the same time, leveraging the People certification from EXIN to help our global client base get software right for a healthier digital world.

We’re proud to have EXIN as part of Software Improvement Group, and look eagerly forward to further building our important company with a wonderful team. After all, there’s still a great deal of our digital world that needs improvement.

The importance of looking at people, process and technology became also a central theme in our recently released benchmark report in which we report on trends we see in our software analysis database as well as in our additional research to find out how developers feel supported during the pandemic and the impact on their work. Please feel free to download a complimentary copy.

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